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Dash Dive - Frequently Asked Questions (FAQ)

Getting Started

What is Dash Dive?

Dash Dive is a modern endless runner arcade game where you navigate a character through an endless series of obstacles. The game combines simple one-touch controls with deep gameplay mechanics including multiple difficulty modes, unlockable characters, course themes, and a global leaderboard system.

How do I play?

Desktop Controls:

Mobile/Tablet Controls: Your character flies upward when you press/tap and falls when you release. The goal is to fly through the gaps between obstacles without touching them or the screen edges.

Is Dash Dive free to play?

Yes! Dash Dive is completely free to play. All characters, themes, and features can be unlocked through regular gameplay by earning coins. We may offer optional premium purchases in the future for players who want to support development and unlock content faster, but nothing is locked behind a paywall.

Do I need to create an account?

No account is required! You can start playing immediately. Your progress (scores, coins, unlocks) is automatically saved in your browser's local storage.

Gameplay Questions

How do I earn coins?

You earn 1 coin for every obstacle you successfully pass. Coins accumulate automatically as you play and are saved to your browser. The more you play and the higher you score, the more coins you'll earn.

What are coins used for?

Coins can be used for:

What does the Continue feature do?

When you die, you have two options:

The Continue feature is strategic - use it when you're having an exceptional run or close to beating your personal best!

What are the different game modes?

Dash Dive offers four difficulty modes, each with separate high scores and leaderboards:

Easy Mode:

Normal Mode: Hard Mode: Insane Mode:

What is Ghost Mode?

Ghost Mode shows a translucent replay of your best run in real-time while you play. It's both a learning tool and a competitive feature:

Toggle Ghost Mode ON/OFF in the main menu before starting a game.

Why can't I see my ghost sometimes?

You'll only see a ghost if you've completed at least one run in that difficulty mode. The ghost shows your best (highest scoring) run for each mode separately.

Are the obstacles random?

Obstacles follow patterns that can be learned and memorized. While the exact sequence varies between games, certain "chunks" of obstacles repeat. Experienced players recognize these patterns and can plan multiple moves ahead.

How do I unlock new characters and themes?

Visit the shop from the main menu. You'll see:

Each item shows its coin cost. Click/tap to purchase with your earned coins. Some items may also have score milestone requirements.

Technical Questions

Where is my game data saved?

Your game progress (scores, coins, unlocks, preferences) is saved in your browser's local storage. This means:

I lost all my progress! What happened?

The most common reasons for lost progress:

  • Browser data was cleared: Clearing cookies, cache, or site data erases local storage
  • Different browser/device: Progress is stored per-browser, not synced across devices
  • Incognito/Private mode: These modes don't persist local storage after closing
  • Browser update: Rare, but sometimes browser updates can reset storage

    • Prevention Tips:

    Does the game work offline?

    The initial game load requires an internet connection, but once loaded, most gameplay works offline. However:

    What browsers are supported?

    Dash Dive works on all modern browsers:

    Does it work on mobile?

    Yes! Dash Dive is fully optimized for:

    For the best mobile experience, add Dash Dive to your home screen for a full-screen app-like experience.

    Why is the game laggy or choppy?

    Performance issues can be caused by:

    Solutions:

    Can I play on multiple devices?

    Currently, progress is stored locally per-browser and doesn't sync between devices. Each device/browser maintains its own separate:

    We may implement cloud sync in the future to enable cross-device play.

    Leaderboard Questions

    How does the global leaderboard work?

    The leaderboard tracks the highest scores achieved by players worldwide in each difficulty mode. When you achieve a new personal best, you can submit it to the leaderboard to see how you rank globally.

    How do I submit my score to the leaderboard?

    After achieving a new high score, you'll be prompted to submit it. Enter a username (or play anonymously) and your score will be added to the global rankings for that difficulty mode.

    Can I change my leaderboard name?

    Currently, each submission uses the name you provide at the time of submission. If you want to appear under a different name, simply enter a new name with your next high score submission.

    Why isn't my score showing on the leaderboard?

    Common reasons:

    Are there separate leaderboards for each mode?

    Yes! Each difficulty mode (Easy, Normal, Hard, Insane) has its own independent leaderboard. You can compete for top rankings in multiple modes.

    How often are leaderboards updated?

    Leaderboards update in real-time. When you submit a score, it should appear immediately or within a few seconds (depending on server load and connection speed).

    Shop and Unlockables

    What can I buy in the shop?

    Coin Store (earn coins through gameplay):

    Premium Shop (if implemented):

    Do different characters have different abilities?

    No. All characters have identical hitboxes, physics, and gameplay mechanics. Character selection is purely cosmetic - choose what you think looks cool! However, some players find certain characters easier to track visually.

    Do course themes affect gameplay?

    Course themes are purely visual transformations. They change the look and feel of the environment but don't affect:

    Choose themes based on your visual preferences!

    How much do unlockables cost?

    Prices vary by item:

    Some items may also have score milestone requirements (e.g., "Reach 100 score in Hard Mode").

    Can I preview unlockables before buying?

    Yes! In the shop, you can see previews of characters and themes before purchasing. This helps you decide which items you want to prioritize.

    Are there limited-time items?

    Currently, all items remain available permanently. We may introduce limited-time seasonal or special event items in future updates.

    Strategy and Tips

    I keep dying early. How do I improve?

    For Beginners:

  • Start with Easy Mode to build muscle memory
  • Focus on consistency over high scores
  • Don't watch your character - look ahead at upcoming obstacles
  • Find a rhythm: short tap, pause, short tap, pause
  • Practice for 10-15 minutes daily rather than long marathon sessions

    • Common Beginner Mistakes:

    What's the best strategy for high scores?

    Intermediate Strategy:

    Advanced Strategy: For detailed strategies, check out our full Strategy Guide.

    When should I use the Continue feature?

    Good Times to Continue:

    Bad Times to Continue:

    What's the fastest way to earn coins?

    Efficient Coin Farming:

  • Play the highest difficulty mode where you can consistently score 50+
  • For most players, Normal Mode offers the best coins-per-minute ratio
  • Focus on consistency rather than occasional high scores
  • Use Easy Mode if you're still learning (lower scores but less frustration)
  • Play multiple shorter sessions rather than one long marathon

    • Math Example:

    Should I use Ghost Mode?

    Benefits of Ghost Mode ON:

    Benefits of Ghost Mode OFF: Experiment with both and see what works for you! Many players toggle it on/off depending on their goals (practice vs. relaxation).

    Account and Progress

    Do I need to create an account?

    No! Dash Dive works entirely without accounts. Your progress is automatically saved to your browser's local storage.

    Can I transfer my progress to another device?

    Currently, no. Progress is stored locally per-browser and doesn't sync. We're considering implementing cloud save/sync features in the future that would allow cross-device play.

    How do I reset my progress?

    To completely reset your Dash Dive progress:

  • Clear your browser's data for dash-dive.com specifically, or
  • Clear your browser cache and cookies entirely

    • Warning: This action is permanent and cannot be undone!

    Can I have multiple profiles or save files?

    Currently, Dash Dive supports one save file per browser. You could use different browsers (Chrome, Firefox, etc.) to maintain separate profiles, though this isn't officially supported.

    Troubleshooting

    The game won't load. What should I do?

    Troubleshooting Steps:

  • Check your internet connection
  • Refresh the page (Ctrl+F5 or Cmd+Shift+R)
  • Clear browser cache and reload
  • Try a different browser
  • Disable browser extensions temporarily
  • Check if JavaScript is enabled
  • Try accessing from a different device

    • Controls aren't responding properly

    Solutions:

    My coins aren't saving

    Common Causes:

    Solutions:

    The leaderboard isn't loading

    Possible Issues:

    Solutions:

    The game is running too fast or too slow

    This shouldn't happen as the game uses frame-rate-independent timing. If you experience this:

    Updates and Features

    How often is the game updated?

    We actively develop Dash Dive with regular updates including:

    Major updates are announced on the homepage and in-game.

    Can I suggest new features?

    Absolutely! We love hearing from our community. Contact us through [Contact Page] with your suggestions, and we'll consider them for future updates.

    Will you add [specific feature]?

    Some features players frequently request that are under consideration:

    We can't promise specific features, but we carefully consider all feedback!

    Is there a mobile app?

    Currently, Dash Dive is a web-based game that works great on mobile browsers. We may develop native iOS and Android apps in the future if there's sufficient demand.

    For now, you can "install" Dash Dive on mobile by adding it to your home screen for a full-screen, app-like experience:

    Privacy and Safety

    What data do you collect?

    We collect minimal data to provide the service:

    For complete details, see our Privacy Policy.

    Is my data safe?

    Yes. Most of your data never leaves your device (it's stored in browser local storage). Data we do collect (analytics, leaderboard scores) is handled securely with industry-standard encryption and security practices.

    Can I delete my data?

    Yes. You can:

    See our Privacy Policy for more information about your data rights.

    Is the game safe for children?

    Yes! Dash Dive is family-friendly with no violent, inappropriate, or mature content. The game is suitable for players of all ages, though our Terms of Service require players to be at least 13 years old (or have parental consent).

    Contact and Support

    How do I report a bug?

    If you encounter a bug or technical issue:

  • Note what happened and when
  • Check if it's a known issue in this FAQ
  • Contact us with details: device, browser, steps to reproduce
  • Include screenshots if possible

    • Email: support@dash-dive.com

    How do I report inappropriate leaderboard names?

    Report offensive or inappropriate content to: report@dash-dive.com

    Include:

    We review reports promptly and take appropriate action.

    How can I contact you?

    General Inquiries: contact@dash-dive.com Technical Support: support@dash-dive.com Privacy Questions: privacy@dash-dive.com Legal Matters: legal@dash-dive.com Report Abuse: report@dash-dive.com

    Website: https://dash-dive.com/contact

    We typically respond within 24-48 hours on business days.

    Still Have Questions?

    If your question wasn't answered here, please contact us! We're always happy to help and we use frequently asked questions to improve this FAQ page.

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    *Last Updated: November 6, 2025*

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