Contact Dash Dive
We'd love to hear from you! Whether you have questions, feedback, bug reports, or just want to say hello, there are several ways to get in touch with us.
General Contact Information
Email: contact@dash-dive.com
Response Time: We typically respond within 24-48 hours on business days
Contact by Topic
Technical Support
Having trouble with the game? Encountering bugs or technical issues?
Email: support@dash-dive.com
When contacting support, please include:
- Description of the issue
- Device type (desktop, mobile, tablet)
- Operating system (Windows, Mac, iOS, Android, etc.)
- Browser and version
- Steps to reproduce the problem
- Screenshots if possible
This information helps us diagnose and resolve issues quickly.
Privacy and Data Questions
Questions about your data, privacy, or data deletion requests?
Email: privacy@dash-dive.com
For privacy-related inquiries, see our full Privacy Policy for detailed information about how we handle your data.
Legal Inquiries
Legal questions, copyright concerns, or terms of service questions?
Email: legal@dash-dive.com
For information about our terms, see our Terms of Service.
Report Abuse or Inappropriate Content
Found offensive leaderboard names or other inappropriate content?
Email: report@dash-dive.com
When reporting, please include:
- What you're reporting (leaderboard name, etc.)
- Where you found it (which difficulty mode leaderboard)
- Why it's inappropriate
- Screenshots if possible
We take all reports seriously and review them promptly.
Feedback and Suggestions
Have ideas for new features, characters, themes, or improvements?
Email: feedback@dash-dive.com
We love hearing from our community! Your suggestions help shape the future of Dash Dive. While we can't implement every suggestion, we carefully consider all feedback.
Popular feedback topics:
- New character designs
- Course theme ideas
- Gameplay features
- Game modes
- Quality of life improvements
Press and Media Inquiries
Media professionals, content creators, or journalists seeking information?
Email: press@dash-dive.com
Available for media:
- Press kit with game assets
- Developer interviews
- Game statistics and milestones
- Partnership opportunities
Social Media
Stay updated with the latest news, updates, and community highlights:
Twitter/X: @DashDiveGame *(coming soon)*
Instagram: @DashDiveGame *(coming soon)*
Discord: Join our community *(coming soon)*
Reddit: r/DashDive *(coming soon)*
*Social media links will be added as they become available*
Frequently Asked Questions
Before reaching out, check if your question is answered in our comprehensive FAQ page. You'll find answers to common questions about:
- How to play and controls
- Earning and spending coins
- Technical troubleshooting
- Leaderboards
- Unlockables
- And much more!
Business Inquiries
Interested in partnerships, sponsorships, or business opportunities?
Email: business@dash-dive.com
Developer and API Access
Currently, Dash Dive does not offer public API access or developer tools. If you're interested in building integrations or tools around Dash Dive, please contact us to discuss possibilities.
Email: dev@dash-dive.com
Bug Bounty Program
We take security seriously. If you've discovered a security vulnerability or exploit:
Email: security@dash-dive.com
Please include:
- Detailed description of the vulnerability
- Steps to reproduce
- Potential impact
- Any proof-of-concept code (if applicable)
Please do not:
- Publicly disclose vulnerabilities before we've had a chance to address them
- Exploit vulnerabilities for personal gain
- Test vulnerabilities on our production systems without permission
We appreciate responsible disclosure and will work with you to address legitimate security concerns.
Community Guidelines
When contacting us, please:
- ✅ Be respectful and courteous
- ✅ Provide clear and detailed information
- ✅ Be patient - we respond to all inquiries but it may take 24-48 hours
- ✅ Use the appropriate contact email for your inquiry type
- ❌ Don't send spam or promotional content
- ❌ Don't use multiple emails for the same inquiry (it slows down our response time)
- ❌ Don't send malicious content or attempt to exploit our systems
Office Hours
While Dash Dive is available to play 24/7, our support team operates during:
- Monday - Friday: 9:00 AM - 6:00 PM PST
- Weekends: Limited availability
Emails received outside business hours will be responded to on the next business day.
International Users
We welcome players from around the world! While our primary language is English, we'll do our best to assist users who reach out in other languages. For the fastest response, please contact us in English if possible.
Response Times
We strive to respond to all inquiries promptly:
- General questions: 24-48 hours
- Technical support: 24-48 hours
- Security issues: 24 hours or less
- Press inquiries: 48-72 hours
- Legal matters: 3-5 business days
Response times may be longer during:
- Weekends and holidays
- Major game updates or launches
- High-volume periods
What to Expect After Contacting Us
Confirmation: You'll receive an automated confirmation that we've received your email
Review: A team member will review your inquiry
Response: We'll respond with next steps, answers, or requests for additional information
Resolution: We'll work with you until your issue is resolved or question is answered
We Love Feedback!
Dash Dive is built for our community of players. Your feedback, suggestions, and engagement help us create a better gaming experience for everyone. Don't hesitate to reach out - we genuinely want to hear from you!
No Response?
If you haven't received a response within our typical timeframe:
Check your spam/junk folder
Ensure you emailed the correct address
Verify your email was sent successfully
Resend your inquiry (it may have been lost in transit)
If you still don't receive a response after following these steps, try contacting us at our general contact email: contact@dash-dive.com
Location
Dash Dive is operated remotely with team members distributed across various locations. For legal correspondence or formal documentation, please contact us via email first to receive appropriate mailing address information.
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Quick Reference: Contact Directory
| Topic | Email |
|-----------|-----------|
| General Questions | contact@dash-dive.com |
| Technical Support | support@dash-dive.com |
| Privacy & Data | privacy@dash-dive.com |
| Legal Matters | legal@dash-dive.com |
| Report Abuse | report@dash-dive.com |
| Feedback & Suggestions | feedback@dash-dive.com |
| Press & Media | press@dash-dive.com |
| Business Inquiries | business@dash-dive.com |
| Developer Relations | dev@dash-dive.com |
| Security Issues | security@dash-dive.com |
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*We look forward to hearing from you!*
The Dash Dive Team
Last Updated: November 6, 2025
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